Building great products is a team sport. Developers who built location features in their products using HyperTrack required multiple team members to access the HyperTrack dashboard to access account keys, edit account details and track live trips during pilot. Once they completed the development, users wanted their operations and customer service teams to be able to use the dashboard to track their drivers, monitor their performance and see real time alerts. So far, they did not have a way to give access of dashboard to all their team members, and they ended up sharing the login credentials with everyone who they wanted to provide access. Yikes! Continue reading “Now add your team members to your HyperTrack dashboard”
We received a ton of feature requests and feedback on the dashboard that we released along with the HyperTrack public Beta release a couple of months ago. Many iterations, beers, Murphy interventions and comfort food later, we are now announcing the release of HyperTrack dashboard v2. Here is what’s new. Continue reading “The all new HyperTrack dashboard”
From the early days of HyperTrack, the most common request we received from users was a ready-to-use app for their workforce to get started with tracking. These are businesses that do not have their own driver app to manage their workflows yet and want to use HyperTrack to monitor their workforce and power a great tracking experience for their customers. They include large enterprises with fleets, large logistics companies, corporations with large sales and service teams, inter-city transport companies with heavy vehicles and on-demand economy companies with outsourced technology teams. Continue reading “Don’t have a driver app? Now use HyperTrack with SendETA”
GPS chips have been in leading smartphone models from the time when Apple released the App Store and Google released Android OS in 2008. Turn-by-turn navigation and the pale blue dot on the map have been a part of our lives since we started using apps. Apps have practically been location aware for as long as there have been apps on iOS and Android, that is eight years and counting. Think of the last time you downloaded an app that did not ask you permission to access your location. Continue reading “Announcing HyperTrack Beta release”
When we started building HyperTrack SDKs and API for our users, we needed a way to dogfood our own code before our users integrated HyperTrack into their apps. We needed practical real world usage of our product to accelerate the development. As we started exploring other ways to test our code in our daily life, we thought why not build an app that we can use to track our own daily trips from home to work, and back to home.
The first version of the app we built had just three basic actions: add a destination, start a trip, and end a trip. We called the app, SendETA. Continue reading “Launching SendETA”
Back in April, in this blog post, we explained the design philosophy behind the HyperTrack dashboard. Over last two months, we got the dashboard ready for our early users. Today, we are excited to make the live demo available to all our users. Visit dashboard.hypertrack.io/demo to see what we have built.
HyperTrack’s end customer tracking experience and ETA accuracy relies on getting accurate start and end locations. Getting a start location is easy and does not rely on our users (the developers integrating with HyperTrack) to get it right. HyperTrack’s SDK in the driver app gets the current latitude and longitude of the device when the trip is started. But getting the accurate end location in advance can be a challenge. This could happen due to various reasons. Continue reading “Getting accurate location from your customers”